Client Retention Using Empathy? Our Partnership with UBS Singapore – Empathy-driven programme simulates the struggle for survival

On June 23, we were privileged to collaborate with UBS Singapore to conduct a Poverty Escape Simulation for clients of the Swiss financial institution. The UBS ‘Next Generation’ programme aims to help their clients manage inheritance. Etch Empathy was present to help youths–sons and daughters of UBS clients – experience the poverty cycle and emotions[…]

Do people in Singapore really understand blindness?

Josh Tseng – Etch’s Content Creation and Communication Manager shares his story, and hopes for Etch’s new programmes with us “As a person with vision impairment, this is a question I find myself seriously asking every day. Since I lost my functional eyesight after my ‘O’ levels some 3 years ago, the social challenges, specifically[…]

On Empathy, Business and Brands

Empathy might not be the first word that springs to mind when you think of leading businesses.  Even a study on business students saw them rate it as very low on a list of essential leadership traits[i]. But in a world where rapid change is the norm, the ability to understand the needs, motivations and[…]

Human Library – Giving Week

In conjunction with SG Giving Week by NVPC, we held 2 sessions of Human Library on 29 Nov and 3 Dec. We are also featured in The Straits Times for our work. You can read more about it here. NVPC’s CEO, Melissa Aratani Kwee also came down to read some books. She wrote a reflection about her experience[…]


Human Library – Serve

  Youth Corps Singapore and Etch Empathy collaborated for an afternoon of deep insights on the theme of ‘Serve’. Change makers from different backgrounds took the readers on a ride with their personal stories of serving others, the sacrifices they made, the energy that keeps them going, and the stigma they faced. Many thanks to our living[…]

Human Library 28 Feb

Our First Human Library

On 28 February 2016, we organised our very first Human Library with the theme Defenders of Singapore. This session is done in collaboration with Nexus (Mindef) and Youth Corp Singapore.Veterans of SAF came and share their life journey during the days of rages with our participants. Stories are real and provided many insights and different[…]


Poverty Escape Simulation in the news

SINGAPORE In their shoes: More Singaporeans turn to ‘poverty simulation’ exercises 938LIVE reports: Demand for these poverty simulation exercises comes from the community sector, schools and corporate organisations. By Lianne Chia and Francis Law, TODAY Posted 04 Feb 2016 21:53 Updated 05 Feb 2016 10:28 Students taking part in a poverty simulation activity, run by[…]

Out on a field trip

Design Thinking for SINDA

We are privileged to be invited to conduct two sessions of Design Thinking for SINDA leaders in early January this year. Many people may not know that ETCH also conducts Design Thinking and Service Learning courses, besides running Simulation programs. The courses are designed to complement each other and reinforce empathy in our participants. Our[…]

Actvocado Logo

Reflection from NUS Advocacy Group, Actvocado

Reflection: We went for a poverty simulation at Etch Empathy last week and it was incredibly thought-provoking! At the simulation, we were told make paper bags and sell them to make money to pay the “landlord” so that we don’t become homeless. Along the way, there were interventions by NGOs, loansharks and the game forced[…]