Client Retention Using Empathy? Our Partnership with UBS Singapore – Empathy-driven programme simulates the struggle for survival

On June 23, we were privileged to collaborate with UBS Singapore to conduct a Poverty Escape Simulation for clients of the Swiss financial institution. The UBS ‘Next Generation’ programme aims to help their clients manage inheritance. Etch Empathy was present to help youths–sons and daughters of UBS clients – experience the poverty cycle and emotions[…]